Consulting Offering
Consulting on greenfield, blueprinting and turn-key projects
Nurture mindsets, leadership orientation
Enterprise transformation, culture building and CoE setup
Assistance and advisory for strategy design, vision building and solution road map
Co-creation, handholding and empowerment in ideation to delivery
Define right measurement, assessment and metrics support (NPS, VOC, CES)
In areas of expertise
Consulting : Our Methodology
Step 1 – Understand stakeholders
Step 2 – Empathy customers
Step 3 – Empathy: employees, partners and vendors
Step 4 – Journey Mapping
Step 5 – Field Study
Step 6
As-is service execution insight
As-is touch point analysis
Pain point and Gap analysis
Customer needs analysis
Opportunity identification
Step 7
To-be touch point analysis
To-be journey maps
Service maps
Step 8 – Solution implementation