Consulting Offering

Consulting on greenfield, blueprinting and turn-key projects

Nurture mindsets, leadership orientation

Enterprise transformation, culture building and CoE setup

Assistance and advisory for strategy design, vision building and solution road map

Co-creation, handholding and empowerment in ideation to delivery

Define right measurement, assessment and metrics support (NPS, VOC, CES)

In areas of expertise

Consulting : Our Methodology

Step 1 – Understand stakeholders
Step 2 – Empathy customers
Step 3 – Empathy: employees, partners and vendors
Step 4 – Journey Mapping
Step 5 – Field Study

Step 6
As-is service execution insight
As-is touch point analysis
Pain point and Gap analysis
Customer needs analysis
Opportunity identification

Step 7
To-be touch point analysis
To-be journey maps
Service maps

Step 8 – Solution implementation